Remote Desktop

Remote desktop at a glance:
You don’t need to worry about this technology jargon, it’s very simple to understand and USE.
Remote desktop is the way of managing computers on network, distribute software and its plug in and provide online support to end-user without leaving your desktop means you can solve your customer problem anywhere in the world without leaving your office.

Scenario:
You are working as a technical support person in organization based in NY, US and organization has offices throughout the world. Your organization branch office based in Denver, US using an application and they have some configuration problem, and they need support staff to solve the problem. Now support staff as a rule of thumb should travel across the region and reach branch office and solve the customer problem.

In this case you will have to bear cost and other expenses in mind but if you want to reduce cost and provide on time support to your branches so you have one obvious solution to resolve this entire problem, the solution is called Techinline remote desktop or remote access.

Solution to a problem: (solution to a remote desktop)
Yes, you need a solution that could solve your problem, the solution is called remote desktop solution will resolve your issue.
But before going for any remote desktop solution, you should consider few things, its security whether solution or remote desktop tool is secure or not, second its support, how they support you after selling the solution.
There is a very convenient and effective  remote desktop solution available in the market, you can securely do the entire activities online and provide on line real time support to your branches or provide support anywhere in the world with REDUCED COST.

Feature at a Glance:
Techinline remote desktop solution provides various features including customization and integration, permission based access, browser based solution, reporting tools etc, for more you can visit site www.techinline.com

Sharepoint Records Management

Sharepoint Records Management 

In the last post U have seen Sharepoint Records Management technology – I will detail more functionality and feature of DoD in this post too. At end- few facts about RM policy and its planning.

Some other standard I been so familiar with are Sarbanes –Oxley, HIPAA.

Sarbanes-Oxley: solely for publicly traded companies.

SB 1386: For any company doing business in California, to ensure Records protection.
GLBA: Applies to all financial institution like Bank etc to regulate the information.
DoD: For department of Defense.

Again I am focusing on who should use DoD- first department of defense (DoD ) act is used in highly regulated environment where you need to monitor each and everything precisely.
If you think your organization needs some sort of software where U can monitor each and every activity in organization in the form of document or information – so the right solution could come from Record Management vendor. Now – U need to do a lot of stuff if you want to implement RM solution, but in short U recognized NEED and now find out if U use sharepoint Record enter site to have the same functionality – U can do it by the way. So what to do with DoD 5- it’s standard for compliance.
If U have ambiguity to understand the need of Records Management so I will give U another example, everyday there are many documents they are created in organization and keep in folder – so Think if U are working as a team on a document that is a backup policy document –it has to be approved first in order to make document as policy and accidentally someone deletes it- so U might face a disaster because the document has been deleted on which people were working to make a finalize policy.
So RM Software will not let anyone delete or at times to retain the document once U declare it as records. It all depends what your RM policy is all about.
I also have seen few other vendors supporting these acts are following. (Chapter 4 included)
Meridio: Widely used fully DoD compatible – used in USAF. Now it’s acquired by Autonomy.
EMC Documentum:  Widely used and famous too but quite expensive.
HP TRIM:  Recently acquired by HP – DoD enabled.
Chapter 2 Included
Sharepoint with DoD kit.

I have tried to give U the perfect information in this post –  Now it’s time to dare,  Please let us know UR inputs, just write a word or leave comments, that will boost our performance.
If you have any other idea or any issue with- please tell us. Check back soon to know more.

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Sharepoint Records Management

Sharepoint Records Management

Sharepoint records management feature are many, it also fulfills the regulatory compliances requirements of organization.

Sharepoint recently certified on DoD standard, you check out the information listed at http://jitc.fhu.disa.mil/recmgt/register.html few more vendors already certified on DoD standards are Documentum and Meridio these vendors are the oldest one and Meridio is already deployed in USAF, another vendor HP TRIM was also certified on it – but recently it is acquired by HP so it became HP TRIM –provided record management feature based on DoD. You can check out the entire list of vendors they are certified.

Microsoft has released a resource kit to manage records according to DoD standard check out the site and download the Office SharePoint Server 2007 DoD 5015.2 Resource Kit here.

http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=5d0681e7-da18-4a9f-84a0-660934f27b80

Who should use this resource kit –organizations likely to enhance record management functionality with specific feature available in RK But not required running their system in a certified discipline NEVER use this product anyway.

Few listed features available in DoD 5015.2 Resource Kit-

Put multiple items on Hold in Sharepoint Record Center -once you put record on hold it will not go into disposition process and all expiration policies are suspended until HOLD removed.  So this feature available to select all records put them on hold.

Prevent document modification with WSS3.0 by the way this version is free so they can have RM feature – NOT to modify in WSS3.0

Another feature is – You can Create Document Library from a list item which is a handy feature.

Basically Microsoft has extended Sharepoint’s Record management features by just implementing add-on that is called DoD 5015.2- .

 Your comments are oxygen for us – please tell us, and let us know your feedback on it, you will read more stuff on RM in coming days.

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Sharepoint Records Management

Sharepoint Records Management

Evidence of an activity executed by organization is called a record, and record management is the mechanism of maintaining the records of  an organization from the time they are created up to their disposal. In other word records management is the mechanism of determining the type of information should be considered as a record than a document.
Understanding RM with a simple example:
Your organization deals in cars manufacturing, every year management issues a new car price list and according to the policy it changes every year – because U see when you purchase Toyota in 2008 and want to buy again in 2009 it’s price probably changed, so the bottom line is- car price changes every Year. So how to handle this issue? Means vey hectic to handle new car price which has to be issued in 2009- so  Management basically declares 2008 car price list as record if you are working with sharepoint- I think sharepoint will give you great feature for record management. So just have to click on a car price list 2008 and declare it as a record- now what happens, once you declare it as a record – nobody can make changes in car price list 2008 once it is declared as record- this is the basic difference between document and record management. Although current working copy is editable – but through some coding logic you can delete that 2008 car price list automatically from workspace. Once you declare 2008 care price list as record so your organization record managers have access to record vault developed in sharepoint and it will give you entire audit trail who has access this records.

Sharepoint will make your life much easier, new car price for 2009 issues management starts working on it and they collaborate it and finally archive back into repository.
To achieve this functionality you have to be a jack of sharepoint- define content type and define routing table and things get going. Define document library for care price in sharepoint workspace, store care price for editing there- then define content type and create a document library in Record Repository site and define routing table as well. Now few more steps at Sharepoint Centeral Admin home page then – it’s done.

Please let us know your feedback or any issue - or your suggestions.

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Email Management with Sharepoint or Sharepoint Records Management

Today You will understand How to use email in your sharepoint record center site? or Sharepoint Records Management


Email is rapidly becoming the main channel of communication between customers, partners and suppliers, it's also becoming a key part of many business processes.
An email is often the only tangible record of a discussion, an agreement, or the delivery of electronic document.
You will use sharepoint to use manage email in a record center site.

To manage email in your record center site, you need to work on exchange server 2007, that includes various features of record management.
Like you can create folder in exchange and push these folder into user's mail boxes, we call it a managed folder,
You can assign policies to these manage folder like retention policy,
expiration schedule and so on.

This process of managing email to the folder can be managed by users manually, or automated when You create rules there.
These rules might allocate the email to a folder based on the subject line, or other properties like sender's email.
although you can get the real record management environment when you have established a record repository site in sharepoint and rout manage folder from exchange 2007 to this site.


Please let us know if you need any further information on Record Management or how you can figure out RM site in sharepoint.

Sharepoint with Compliance

Record Management in Sharepoint

In every organization there are procedures through which they regulate the information or data. And in every organization it will vary according to the industry.

The following table detailed the entire compliance requirements.
First you will understand how the acts work. I have discussed few acts mostly are common in United States and few are famous in UK.

Act Where is it implemented/ What it does
Sarbanes-Oxley Mostly publicly traded companies uses this act to control the
information and its privacy and data integrity.External auditor
must attest financial data is protected from alteration or
unauthorized access.

SB 1386: Basically its a California States bill that applies to any company that does business in this state.Its all about customer's personal information stored correctly or not.

HIPAA: It's a common act and widely used in UK.

What sharepoint does with it?

Sharepoint provided U record management feature that applies all these feature in the record management solution.
Only with one record center site U can do the entire practice without any programing- hope thing are cleared Now.

Sharepoint Site Provisioning

What is Site provisioning in Sharepoint/WSS and how it works?

I would like to mention few facts about site provisioning - how it works with Sharepoint and WSS as well.

Site provisioning in sharepoint is the process of creating sites for your audience, but through administration model that is provided in Sharepoint. Site provisioning is the art of delivering usable sites for user.

Provisioning a single site:

With WSS you can create site template which can contains the information of the site to create and finally make it available for users to choose from a provisioning process from a web based provisioning dialog box.

With MOSS2007, instead of site template from which you can create site in WSS – you create a kind of portal site definition file that contains complete hierarchy of site provisioning process.

Here I have mentioned few tasks level in order to work with site provisioning.

Tier 1 Task:

This level of administration is used for administering server farm, and a tier one administrator must be responsible for creating new web application, you should have ample idea of creating web application why user create web application.

Tier 1 administrator will be responsible for managing site collection, managing incoming email and out going emails settings for the farm and also manage server farm topology.

Tier 2 task:

These tasks include administration of share services across server farm.

Tier 3 Task:

These tasks include administration of functionality for managing sites for within a server farm so administrator should know how manay sites has been created in which department.

These types of administrator can create lists, and configure access permission for groups and users and modify site hierarchy.

With this hope you will glue to this blog if you visit again- you will see more detailed and insights of all relevant information about Sharepoint and its exam topics.

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